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Method to report issues without GitHub account #1432

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opened 2019-10-27 18:11:19 +00:00 by Mikaela · 5 comments
Mikaela commented 2019-10-27 18:11:19 +00:00 (Migrated from github.com)
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AFAIK there is currenty no official method for reporting issues other than using a GitHub account.

Unofficially we are saying that feedback is welcome on all channels, but in practice I think that is just me forwarding issues/comments from other platforms and I don't know is anything coming through from Reddit anymore since I removed my account and stopped following it.

AFAIK there is currenty no official method for reporting issues other than using a GitHub account. Unofficially we are saying that feedback is welcome on all channels, but in practice I think that is just me forwarding issues/comments from other platforms and I don't know is anything coming through from Reddit anymore since I removed my account and stopped following it.
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dawidpotocki commented 2019-10-28 01:54:31 +00:00 (Migrated from github.com)
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AFAIK there is currenty no official method for reporting issues other
than using a GitHub account.

As I said before, we should add support for emailing issues. One of such
services I know is https://fire.fundersclub.com/.

> AFAIK there is currenty no official method for reporting issues other > than using a GitHub account. As I said before, we should add support for emailing issues. One of such services I know is https://fire.fundersclub.com/.
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Mikaela commented 2019-10-28 22:51:45 +00:00 (Migrated from github.com)
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@JonahAragon What do you think of https://github.com/fire-bot ? It looks good to me at a first glance.

@JonahAragon What do you think of https://github.com/fire-bot ? It looks good to me at a first glance.
jonah commented 2019-10-29 20:00:52 +00:00
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I configured it and sent it a test email and it hasn't shown up yet. The setup process wasn't very clear but I suspect it only accepts emails from a whitelist of team members. Unless my issue appears at some point in the future, highly delayed... We'll see.

I configured it and sent it a test email and it hasn't shown up yet. The setup process wasn't very clear but I *suspect* it only accepts emails from a whitelist of team members. Unless my issue appears at some point in the future, highly delayed... We'll see.
jonah commented 2019-10-30 02:59:49 +00:00
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Oh, look at #1444 lol — The email is privacytools@fire.fundersclub.com

Oh, look at #1444 lol — The email is `privacytools@fire.fundersclub.com`
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Mikaela commented 2019-11-02 22:37:20 +00:00 (Migrated from github.com)
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and there is no reply option https://github.com/FundersClub/fire/issues/61. I don't know where I asked if it's possible or was it in team chat.

and there is no reply option https://github.com/FundersClub/fire/issues/61. I don't know where I asked if it's possible or was it in team chat.
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Reference: privacyguides/privacytools.io#1432