diff --git a/pages/services/chat.html b/pages/services/chat.html
index eab42f16..2c924824 100644
--- a/pages/services/chat.html
+++ b/pages/services/chat.html
@@ -40,7 +40,9 @@ description: "chat.privacytools.io is our official Matrix homeserver. You can re
   web="https://app.element.io"
 %}
 
-<p>When asked to enter a custom homeserver in a Matrix client, enter <code>https://chat.privacytools.io</code>, <strong>not</strong> privacytools.io or element.privacytools.io. You do not need to change your identity server, in fact <code>https://vector.im</code> is the only functional one, by design.</p>
+<p>If you're asked to enter a custom homeserver URL in a Matrix client, enter <code>https://chat.privacytools.io</code>, <strong>not</strong> privacytools.io or element.privacytools.io. You do not need to change your identity server, in fact <code>https://vector.im</code> is the only functional one, by design.</p>
+
+<p>These details will be autofilled for you in most clients if you enter your full username (e.g. @alice:privacytools.io rather than alice) into the username field. In general it is preferable to do that rather than trying to remember what the homeserver URL is.</p>
 
 <h2 class="pt-4">Frequently Asked Questions</h2>
 
@@ -50,8 +52,8 @@ description: "chat.privacytools.io is our official Matrix homeserver. You can re
 <h4>Isn't Matrix behind Cloudflare?</h4>
 <p>Matrix.org is, chat.privacytools.io isn't. If you use our homeserver and our Element install, you should be good.</p>
 
-<h4>Is Matrix slow?</h4>
-<p>It can be, for some! Due to the trememdous amount of people registering on the matrix.org homeserver, it is often overloaded and occasionally slow to respond. Users on that homeserver may have a less than ideal chat experience. If that's you, you can fix this problem by switching to another homeserver. Good alternatives include...
+<h4>Isn't Matrix slow?</h4>
+<p>It can be, for some! Due to the trememdous amount of people registering on the matrix.org homeserver, it is often overloaded and occasionally slow to respond. Therefore, users on that homeserver occasionally report a less than ideal chat experience. If that's you, you can fix this problem by switching to another homeserver. Good alternatives include...
   <ul>
     <li>ours of course, at <mark><strong>chat.privacytools.io</strong></mark>, you're here right?</li>
     <li>feneas.org, tchncs.de, weho.st, pine64.org, mozilla.org, kde.org, halogen.city...</li>
@@ -72,7 +74,7 @@ description: "chat.privacytools.io is our official Matrix homeserver. You can re
 <ul>
   <li><code>#dev:privacytools.io</code>: Discussions relating to <a href="https://github.com/privacytoolsIO/privacytools.io/">building</a> www.privacytools.io.</li>
   <li><code>#forum:privacytools.io</code>: All PrivacyTools Forum updates (Automated).</li>
-  <li><strong><code>#general:privacytools.io</code>: Main discussion room.</strong> All members of our homeserver will auto-join here.</li>
+  <li><strong><code>#general:privacytools.io</code>: Main discussion room.</strong></li>
   <li><code>#github:privacytools.io</code>: GitHub updates for @privacytoolsIO (Automated).</li>
   <li><code>#guides:privacytools.io</code>: Privacy Guides development work.</li>
   <li><strong><code>#privacy:privacytools.io</code>: On-topic privacy, security, opsec discussion and support.</strong></li>